(719) 272-7200 info@luceresearch.com

Work From Home With Luce Research

Luce Research is currently testing a new work-from-home program. This page contains all necessary links and information
Get Started

Step 1 – Access Chat System

*** You must use Firefox to access the chat system ***

You will need to log in to the chat system (link can be found above). This chat room will be where you receive most of your instructions from management, so it is important that you regularly check the chat for project changes.

  • If you have physically worked at our Colorado Springs location, your username is the following: WFH_LastnameFirstname
  • If you are ONLY a remote worker and have never worked on the Luce Research premises, your username is the following: RWFH_LastnameFirstname
  • Your password is the last 4 digits of your SSN

For instructions on installing the desktop Rocket.Chat program, click here

Step 2 – Log in to Voxco

Depending on whether you will be calling with landline or cell, use Firefox to access the appropriate VXCATI link from above.

You will see the familiar Voxco login screen. Please use the same username and password that was used for Rocket.Chat.

    • If you have physically worked at our Colorado Springs location, your username is the following: WFH_LastnameFirstname
    • If you are ONLY a remote worker and have never worked on the Luce Research premises, your username is the following: RWFH_LastnameFirstname
    • Your password is the last 4 digits of your SSN

    Step 3 – Access Projects

    After logging in, select and accept your assigned project.  Projects are delegated by management from the Luce Research Chat system.

    Step 4 – Dial in to Voxco

    You will be prompted to dial a phone number and enter a code, please follow the on screen instructions.

    Supervisor Transfer Procedure

    Step 1

    Click “Advanced”

    Step 2

    Click “<--New-->”

    Step 3

    Select “7192723866” and then press “Dial”

    Step 4

    Inform Operations of the situation, and then press, “Transfer” button to connect the respondent and a member of Operations.

    Issues with Voxco?

    If you are having issues with Voxco, enable “Compatability Mode” in Internet Exlorer.

    Free Courses

    Duis egestas aliquet aliquet. Maecenas erat eros, fringilla et leo eget, viverra pretium nulla. Quisque sed augue tincidunt, posuere dui tempor.

    Premium Courses

    Duis egestas aliquet aliquet. Maecenas erat eros, fringilla et leo eget, viverra pretium nulla. Quisque sed augue tincidunt, posuere dui tempor.

    Ready to get started?

    Get in touch, or create an account
    Create Account
    Contact Us